Whether you work with customers or businesses, provide services, or sell goods, it is important to know your rights and obligations and how consumer laws affect you and your business.

The Australian Consumer Law (ACL) is the national law for fair trading and consumer protection. There is also state fair trading legislation.

Businesses should be aware of laws about:

• Unfair contract terms (which came into effect for corporations and sole traders in most states and territories on 12 November 2016)
• Implied terms and guarantees
• Laws about false or misleading representations
• Misleading and deceptive conduct

Businesses that are not informed of their obligations under fair trading legislation may be in breach of the law and be at risk of liability where a complaint or claim is made by a consumer, a competitor, or the Australian Competition and Consumer Commission (ACCC).

We can help you understand how these laws impact your business and provide you with strong legal representation if a claim has been made or is being threatened against you or your business.