As a consumer of goods and services, it is important to understand your rights under Australian Consumer Law and state fair trading legislation.

Legislation offers consumer protections in the areas of:

• Unfair contract terms, covering standard form consumer contracts
• Consumer rights when buying goods and services
• Product safety
• Unsolicited consumer agreements covering door-to-door sales and telephone sales
• Lay-by agreements

We can help you understand what your rights are and whether they have been breached. Where a trader or manufacturer has breached its obligations under fair trading legislation, we can help you make a complaint represent you in court if the complaint is not resolved.